Aidha

Aidha’s mission is to help migrant domestic workers and low-income Singaporean women achieve economic independence through financial education, wealth creation and entrepreneurship. It offers courses for domestic workers in money management, communication, computer and entrepreneurship.

Address

748A North Bridge Road Singapore 198716

Phone

+65 6341 5287 | 9789 4041

Website

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Services

  • Education
  • Reintegration
  • Prevention

Attorney General’s Chambers (AGC)

Member of the Singapore Interagency Taskforce.

Address

1 Upper Pickering St, Singapore 058288

Phone

+65 6908 9000

Website

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AWARE

AWARE is the leading women’s rights and gender equality group in Singapore. It seeks to eliminate gender based barriers through research and advocacy, education and training and support services. AWARE’s CARE services provides case management, counselling, legal advice, Befriending and other assistance to women in need. It promotes diverse and inclusive workplaces for people to maximise their full potential through its corporate training division, Catalyse.

Address

Block 5 Dover Crescent #01-22
Singapore 130005
Helpline: 1800 777 5555
Sexual Assault Care Centre: +65 6779 0282

Email

aware@aware.org.sg

Phone

+65 6779 7137

Website

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Services

  • Legal Aid
  • Recovery
  • Prevention
  • Policy Advocacy
  • Research

Boeing

Boeing’s Southeast Asia Office in Singapore has supported Hagar Vietnam for close to 10 years, and more recently has expanded their funding support to Hagar Singapore’s Trauma Recovery and Resettlement Programme for Survivors of Human Trafficking and Abuse.

Address

38 Beach Road, #16-11 South Beach Tower, Singapore 189767

Phone

+65 6800 5100

Website

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Centre for Domestic Employees

CDE is an initiative of the National Trades Union Congress (NTUC) set up in January 2016. It provides 24-hour toll free helpline, advisory services on employment matters, free legal clinics (through partners), referral service for training courses, etc. It also runs outreach programmes to create greater awareness among domestic employees and employers on their obligations and responsibilities, and conducts Migrant Domestic Worker (MDW) Interviews on behalf of the Ministry of Manpower (MOM).

Address

Centre for Domestic Employees c/o NTUC
NTUC Centre
1 Marina Boulevard
Level 10 One Marina Boulevard
Singapore 018989

Phone

1800 2255 233

Website

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Services

  • Legal Aid
  • Legal Documentation
  • Shelter
  • Recovery
  • Medical/Healthy Care
  • Education
  • Reintegration

COVID Migrant Support Coalition

CMSC is an informal group consisting of volunteers from Geylang Adventures, ItsRainingRaincoats, Singapore Migrant Friends and Migrant X Me. It was set up during COVID-19 pandemic to address the immediate needs of migrant workers. It has delivered care packs, masks and food for workers during the pandemic. It also organizes other activities aimed at supporting the mental health and learning needs of migrant workers.

DDB Group

DDB is a worldwide marketing communications agency. Previously, the Singapore office worked with Hagar to launch a nation-wide campaign to raise awareness of human trafficking in Singapore, leveraging on media channels to reach Singaporeans from all walks of life.

Address

Level 10, Pico Creative Centre, 20 Kallang Avenue Singapore, Singapore 339411

Phone

info@sg.ddb.com

Website

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Deutsche Bank

dbWomen has collaborated with Hagar on a range of skills-based enrichment activities benefitting Hagar clients, organisation-wide fundraising and awareness, and employee engagement events.

Address

One Raffles Quay, South Tower Level 17
Singapore 048583

Phone

+65 6423 8001

Website

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Emancipasia

Emancipasia aims to combat human trafficking by raising awareness, advocating change and empowering communities, businesses and individuals to take action to end trafficking in persons.

Address

60 Paya Lebar Road, #05-48 Paya Lebar Square, S409051

Email

sylvia.lee@emancipasia.org; contact@emancipasia.org

Website

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Services

  • Prevention
  • Policy Advocacy

Foreign Domestic Worker Association for Social Support and Training (FAST)

FAST organises skill courses for migrant domestic workers including: cooking, baking, infant care, eldercare, foot reflexology, nursing care, computer skills, English language, stress management, financial management and entrepreneurial skills. It runs a 24 hour hotline, a Befrienders Clubhouse, and a Humanitarian Assistance Fund to help deserving MDWs who are in need of serious financial or medical difficulties. It also provides free mediation services and pro bono legal assistance.

Address

3 Chin Cheng Avenue Singapore 429401
Hotline: 1 800 339 4357

Email

contact@fast.org.sg

Phone

+65 6509 1535

Website

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Services

  • Legal Aid
  • Education
  • Reintegration
  • Prevention
  • Policy Advocacy

Good Shepherd Centre (GSC)

GSC provides a safe haven for women and children fleeing from family violence, migrant domestic workers abused by their employers, and women who were trafficked for the sex trade in Singapore. Its services include: recovery and shelter, legal assistance, livelihood and job creation, etc. GSC is one of two NGOs that has been appointed by the Singapore government to provide victim care for women who have been trafficked into Singapore.

Hagar

Hagar is a global network of programme and support offices working to restore the lives of individuals enslaved by human trafficking, slavery and abuse. The Singapore office works on raising awareness and advocacy, fundraising and providing restorative care to trafficking survivors in Singapore. Upon investigation by the Singapore authorities, trafficking survivors are referred to Hagar to receive help. Hagar and GSC are two NGOs that have been appointed by the Singapore government to provide victim care to trafficked survivors. Hagar’s services include: trauma-informed counselling, legal assistance, case management, empowerment through literacy and skills training, and assistance to resettle survivors back in their home countries when their Singapore court case finishes. Back in their home countries, Hagar works with local network partners, providing continuous education and economic empowerment to help survivors reach stability and self-sustainability, and reducing their risks to re-exploitation.

Address

Hagar Singapore Ltd
Simpang Bedok Post Office
P.O Box 200, Singapore 914807

Email

singapore@hagarinternational.org

Phone

+65 6909 3351

Website

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Services

  • Legal Aid
  • Recovery
  • Medical/Healthy Care
  • Repatriation
  • Education
  • Prevention
  • Policy Advocacy

Healthserve

Founded in 2006 on Christian values, HealthServe seeks to meet the needs of the migrant workers in our community through the provision of medical care, counseling, case work, social assistance (free meals, subsidised transport and an emergency fund), and other support services. It has a community medical and dental clinic located in Geylang. In 2019, it launched a multi-level mental health program aimed at supporting the mental and emotional well-being of the migrant community.

Services

  • Legal Aid
  • Legal Documentation
  • Recovery
  • Medical/Healthy Care
  • Prevention

Humanitarian Organization for Migration Economics (HOME)

HOME is dedicated to empowering and supporting migrant workers who experience abuse and exploitation. They provide immediate crisis intervention, legal aid as well as long-term support such as education and training programmes to enhance the wellbeing and employment prospects of migrant workers. HOME also promotes the diverse voices of migrant workers in Singapore through outreach projects, and public education.

Services

  • Victim Identification
  • Legal Aid
  • Legal Documentation
  • Recovery
  • Medical/Healthy Care
  • Repatriation
  • Education
  • Reintegration
  • Policy Advocacy
  • Research

Immigration & Checkpoints Authority (ICA)

Member of the Singapore Interagency Taskforce. ICA is a security agency that enforces laws and regulations relating to immigration and registration.

Address

ICA Building, 10 Kallang Road #08-00
Singapore 208718

Phone

+65 6391 6100

Website

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ItsRainingRaincoats

Established in 2015, ItsRainingRaincoats (IRR) is an initiative that aims to improve the lives of migrant workers in Singapore, by building bridges to strengthen their integration into our community, city and country. It has over 1,000 volunteers and provides a range of programmes for migrant workers including English classes, First Aid lessons, and other social activities.

Justice Without Borders (JWB)

JWB is a regional non-profit organisation that support victims of labour exploitation and human trafficking in seeking compensation against their abusers, even after they return home. In Asia, they work across Hong Kong, Singapore, Indonesia and the Philippines to grow the capacity for access to justice. They serve migrant workers who have faced labour exploitation and human trafficking.

Address

16 Kallang Place
#07-01/02/03
Singapore 339156

Phone

+65 6871-8757

Website

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Services

  • Legal Aid
  • Legal Documentation
  • Shelter
  • Prevention
  • Policy Advocacy

Law Society of Singapore

Law Society serves its members and the public by sustaining an independent bar which upholds the rule of law and ensures access to justice. As part of its mission in ensuring access to justice for the needy, the Law Society has established a Pro Bono Services Office. The Office has supported trafficked persons such as Hagar clients with basic legal education to better understand their rights, the Singapore judicial system and what they can expect during court proceedings.

Address

28 Maxwell Road, #01-03 Maxwell Chambers Suites, S069120

Email

lawsoc@lawsoc.org.sg

Phone

+65 6538 2500 (General Enquiries)

Website

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Migrant Workers Centre

Set up in 2009, the Migrant Workers’ Centre (MWC) is a bipartite initiative of the National Trades Union Congress (NTUC) and the Singapore National Employers’ Federation (SNEF).The MWC is a non-government organisation whose mission is to champion fair employment practices and the well-being of migrant workers in Singapore. Services for migrant workes include: shelter and food in the interim while awaiting workers’ case settlement; legal aid; advice and assistance to migrant workers seeking remedies against unfair employment practices. MWC also conducts outreach activities, community engagement, advocacy and public education.

Address

MWC Recreation Club,
51 Soon Lee Road
Singapore 628088

Email

sip@mwc.org.sg

Phone

+65 8684 8615

Website

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Services

  • Legal Aid
  • Legal Documentation
  • Shelter
  • Prevention
  • Policy Advocacy

Ministry of Foreign Affairs (MFA)

Member of the Singapore Interagency Taskforce.

Address

Ministry of Foreign Affairs
Tanglin, Singapore 248163
Email : mfa@mfa.gov.sg

Phone

+65 6379 8000

Website

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Ministry of Health (MOH)

Member of the Singapore Interagency Taskforce.

Address

16 College Rd, College of Medicine Building, Singapore 169854

Phone

+65 6325 9220

Website

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Ministry of Home Affairs (MHA)

MHA is one of co-lead agencies of the Singapore Inter-Agency Taskforce on TIP. It comprises of 11 agencies including the Singapore Police Force, Immigration and Checkpoints Authority, Central Narcotics Bureau, Singapore Prison Service, etc.

Address

New Phoenix Park, 28 Irrawaddy Road Singapore 329560

Phone

+65 64787010

Website

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Ministry of Law (MinLaw)

Member of the Singapore Intergency Taskforce.

Address

100 High Street, #08-02 The Treasury, Singapore 179434

Phone

+65 1800 225 5529

Website

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Ministry of Manpower (MOM)

MOM is one of co-lead agencies of the Singapore Inter-Agency Taskforce on TIP. Its Foreign Manpower Management Division (FMMD) manages and protects foreign manpower. It enforces MOM’s foreign manpower regulations, focusing on illegal employment and deployment, false salary declaration, kickbacks and illegal labour importation. It works with Non-Government Organisations (NGOs) to facilitate the well-being and protection of foreign workers and foreign domestic workers.

Address

MOM Services Centre
1500 Bendemeer Road, Singapore 339946
Employment Pass Services Centre

The Riverwalk, 20 Upper Circular Road, #04-01/02, Singapore 058416

Phone

+65 6438 5122

Website

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Ministry of Social and Family Development (MSF)

Member of the Singapore Interagency Taskforce. MSF is responsible for policies on children, women, people with disabilities and special needs, the needy amd vulnerable groups, etc. It oversees the implementation of CRC and CEDAW in Singapore.

Address

512 Thomson Road, MSF Building, Singapore

Email

MSF_QSM@msf.gov.sg

Phone

+65 6355 5000

Website

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Project X

Project X provides counselling, practical advice, befriender services, and education for women in the sex industry. It offers case management to sex workers who have experienced violence and abuse. It has two community centres which serve as safe spaces for sex workers to come and meet their community workers and discuss the issues they face.

Services

  • Legal Aid
  • Recovery
  • Prevention
  • Policy Advocacy

Singapore Inter-Agency Taskforce on Trafficking in Persons

Singapore Inter-Agency taskforce was established in 2010 and is co-led by the Ministry of Home Affairs (MHA) and the Ministry of Manpower (MOM). It includes representatives from other government agencies, namely: Singapore Police Force (SPF), Immigration and Checkpoints Authority (ICA), Ministry of Social and Family Development (MSF), Ministry of Health (MOH), Ministry of Law (MinLaw),
Ministry of Foreign Affairs (MFA), and Attorney General’s Chambers (AGC). The aim of the taskforce is to implement holistic, coordinated strategies to combat TIP more effectively.

Address

Refer to MHA or MOM

Singapore Police Force (SPF)

Member of the Singapore Interagency Taskforce. SPF comes under the purview of the MHA.

Address

New Phoenix Park, 28 Irrawaddy Road
Singapore 329560

Website

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Transient Workers Count Too (TWC2)

TWC2 focuses on promoting the fair treatment of migrant workers in Singapore. Its work is broadly categorised into advocay and direct services. Its direct services include: case work, medical and healthcare, legal aid, financial assistance, etc.

Address

5001 Beach Road, #09-86
Golden Mile Complex
Singapore 199588

Email

info@twc2.org.sg

Phone

+65 6247 7001

Website

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Services

  • Legal Aid
  • Legal Documentation
  • Medical/Healthy Care
  • Policy Advocacy

United Women Singapore

United Women Singapore is a local non-profit organisation that advances women’s empowerment and gender equality; build a pipeline of women leaders and influencers in Singapore. The organisation works towards narrowing the gender equality gap through education, raising awareness and advocacy on issues such as anti-violence and women’s empowerment,

Address

352 Tanglin Road #01-09/10
Strathmore Block, Tanglin International Centre
Singapore 247671

Email

contact@uws.org.sg

Phone

+65 6222 3239

Website

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Services

  • Policy Advocacy
  • Coalition Building
  • Networking

World Vision

World Vision is a Christian relief, development and advocacy organisation dedicated to working with children, families and communities worldwide to reach their full potential by tackling the causes of poverty and injustice.

Services

  • Policy Advocacy