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Workers forced to scam online: trafficked victim or not?

May 19, 2023

While ASEAN member states are doubling down efforts to counter cyber-crime and safeguard online users from falling prey to scammers, governments still face challenges in suppressing, investigating and pursuing these criminal syndicates. The complexity of this phenomenon may also impede the assessment of whether online scammers are victims of trafficking, or not. Early and accurate victim identification is vital to prevent re-victimisation and support access to justice and recovery.

ASEAN-ACT hosted a webinar to discuss victim identification perspectives in the context of the recent proliferation of call center scamming operations across Southeast Asia.

This webinar focused on the experiences of our expert panel in handling online scam cases, including challenges in the victim identification process, policy implications and the laws and regulations among affected countries.


Mrs Jatuporn Saenghiran’s Presentation

Mr Sokcha Mom’s Presentation

Mr Nathan Paul Southern’s Presentation


  • Jatuporn Saenghiran, Director-General, Department of Trafficking in Persons Litigation, Office of the Attorney-General, Thailand
  • Sokcha Mom, Director, Legal Support for Children and Women (LSCW), Cambodia
  • Nathan Paul Southern, Global Initiative Against Transnational Organized Crime (GI-TOC)